We're proud to announce the new beta release for ConnectWise CSAT surveys.
With this update, ConnectWise users can collect good/neutral/bad satisfaction feedback from their clients directly in closed ticket emails.
How it works
Create a ConnectWise survey and customize your landing pages.
Copy the embed code and include in your closed ticket email template.
Authenticate with your ConnectWise account to pull in customer details and enable updating service tickets with private notes.
And that's it! Sit back and wait for valuable customer ratings to come in. You can view all feedback as it comes in in the dashboard.
But that's not all!
Take full advantage of your positive feedback by turning them into public testimonials. Publish feedback with one click and have it instantly show up on your website.
Learn more about how SimpleSat can help you start collecting ConnectWise satisfaction feedback.
We now support the following helpdesks for CSAT and NPS surveys!