ConnectWise CSAT Surveys from Simplesat

ConnectWise CSAT Surveys from Simplesat

We're proud to announce the new beta release for ConnectWise CSAT surveys.

With this update, ConnectWise users can collect good/neutral/bad satisfaction feedback from their clients directly in closed ticket emails.

How it works

Create a free SimpleSat account.

Create a ConnectWise survey and customize your landing pages.

Customize follow up question and thank you content.

Copy the embed code and include in your closed ticket email template.

SimpleSat embed code for ConnectWise

Authenticate with your ConnectWise account to pull in customer details and enable updating service tickets with private notes.

ConnectWise integration settings.

And that's it! Sit back and wait for valuable customer ratings to come in. You can view all feedback as it comes in in the dashboard.

Viewing feedback gathered from ConnectWise SimpleSat surveys.

But that's not all!

Take full advantage of your positive feedback by turning them into public testimonials. Publish feedback with one click and have it instantly show up on your website.

Display positive ConnectWise comments as public testimonials.

Learn more about how SimpleSat can help you start collecting ConnectWise satisfaction feedback.


We now support the following helpdesks for CSAT and NPS surveys!

Cory Brown

Cory Brown


If he's not making you smile with his quick wit, charm and kindness, Cory is hard at work serving customers at Pronto Marketing. His talents also include playing piano and navigating his motorbike through Bangkok’s sea of traffic with aplomb. - Cory's mother